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Sunday, December 23, 2018

General Affair Tasks

It is almost in every company there will be a division called “General Parts/Division”. This is also obviously called as General Affair.
In Indonesia, GA’s tasks are unique; they are, for example would be dealing with company’s licenses, building’s treatment, company’s stationery, company’s service vehicle, electrical, telephone, and water pump installation and so on. The most unique is dealing with toilet problem. Therefore, in this matter of time, I would like to share about the theory and practical view related to General Affair’s tasks.


General Affair and Human Resource Tasks

People might be confused related to GA and HRD, is it the same or different? Some people say that it is different while others say that it is the same. People who utter the same, usually it is because they have GA and HRD in the same division or department. Here, HR staff is also as GA, and vice versa. Why this happen? It is because they are in the same department, which exist, named as HRGA department. To limit the cost and salary, several companies would practice this. Also, in a small company, which does not have big profit will conjure the same.

Hence, some people also utter HR and GA is different, why? It is because they have very known or believed that both of GA and HR job descriptions are not the same. There must be divided to focus on its’ own advancement. This will occur in a medium to large company, which posses a lot of employees.

Let us see deepen how the practice of HR and GA in a company occurred, and still in one department.



Generally, HR and GA assignments are divided according to each job descriptions. Let us say in HRGA department, there are five employees; one manager, two supervisors, and two officers/staffs. HRGA manager then classified each task to his four subordinates, one supervisor deal with GA, one supervisor deal with HR, either with the officers or staffs. From this point, we may clearly see, although they are in the same department, HRGA department, the actual job descriptions are divided to each HR and/or GA part. Let us say, Galih deals with GA, then all his mates would say Galih is a GA officer, while the other; for example, Memed deals with HR. Then, people would say Memed is a HR officer.

In several companies, there are still unification between Human Resource and General Affair, but others have completely divided it. Why this should be divided? Obviously, it is because of the tasks, works, and responsibilities between HR and GA are completely different. Human Resource is more dealing to take care employees and quality training, while General Affair is more concerning with “inanimate objects” or facilities, such as; company’s parking lot, toilet, roof, air conditioner, cars, office’s stationary, and so on. Sometimes, HR is not too much or 100% dealing with employees, they ought to deal with documents and licenses; either with GA, who is sometimes dealing to take care to their managers, supervisors, and expatriates if necessary. In a certain situation, their job may be the same.

Because this article focuses on what GA concern in a company, there are some brief descriptions related to it, they are:
  1. To administer official vehicles (cars, motorcycles, etc)
  2. To procure official vehicles
  3. Building’s treatment
  4. Official environment’s treatment (parking lot, office yard, warehouse, etc)
  5. The sanitation of work environment (Work room, meeting room, lobby, and all the official areas)
  6. Providing treatments and Procuring electrical installation (Mechanical dan electrical)
  7. Dealing with every licenses
  8. Providing and dealing with official’s stationary or another work tools (table, chairs, computer, laptop, etc)
  9. Providing security to secure the company’s area. (Take care of security)
  10. Corresponding and co-relation to external party (Government, Police, Public)
  11. Taking care of every company’s operational needs.
  12. Taking care and maintaining relationship with outsourcing company.
  13. Taking care of outsourcing employee (office boys, securities, drivers, receptionists, etc)
  14. Taking care and providing operational needs related to communication property (telephone, fax, etc)
  15. Taking care of pantry, kitchen or canteen (if it is exist)
From the explanation above, it is really wide and diverse related to General Affair’s tasks. The example above is also not always the same in particular companies, there may be some different or perhaps many more tasks that are given to GA.

This source is taken from:                      
Translated and edited to English by Galih Ariffansyah

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